Delivery Policy


🚚 Delivery Policy: Bringing Joy to Your Doorstep

At Rui Flowers & Florist Supplies, we understand the importance of a seamless and reliable delivery experience. Our commitment is to ensure that your cherished purchases reach you in perfect condition, right on time. To provide clarity and transparency, we present our delivery policy:

 **1. Delivery Zones:**
We currently offer Australia wide delivery services. Our goal is to bring the magic of Rui Flowers & Florist Supplies products to your doorstep.

**2. Standard Delivery Fees:**
For orders within Australia, a standard delivery fee will apply. The applicable fee will be calculated and presented to you during the checkout process.

**3. Free Delivery on Orders $200 and Above, Melbourne Metro area only:**
Great news for our valued customers! Enjoy the perk of free delivery on all orders  $200 or more. This special offer is our way of expressing gratitude for your continued support. Free delivery for orders over $200 is applicable only within the Melbourne metro area. Please refer to our delivery zone map during the checkout process to ensure your location falls within the eligible areas.

**4. Delivery Timeframe:**
We strive to dispatch and deliver your orders promptly. Estimated delivery times will be communicated at the time of checkout. Please note that delivery times may vary based on order volume and external factors, such as weather conditions.

**5. Order Tracking:**
Stay informed about the status of your delivery with our order tracking feature. Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor its journey to your doorstep.

**6. Delivery Partners:**
We collaborate with reputable delivery partners to ensure the safe and timely arrival of your purchases. In case of any delivery-related queries, our customer service team is ready to assist you.

**7. Customer Support:**
For any delivery-related inquiries or assistance, our dedicated customer support team is available to help. Reach out to us via customer support email

Rui Flowers & Florist Supplies is committed to providing you with a delightful shopping experience from start to finish. We appreciate your trust in us, and we look forward to bringing joy to your doorstep with our exceptional products and hassle-free delivery services.

Happy shopping!

Rui Flowers Florist Team 🎁🚚